Connecting you with the help you need

As a community health organisation we are actively involved in improving the health of individuals and communities and promoting better health outcomes for the general public. A core part of our work involves providing education programs, strengthening community action, creating supportive environments and improving personal skills.

Baby Makes 3

Parenting program

We welcome all families to our Baby Makes 3 program, which is designed to help you with the transition to parenthood and adjust to the responsibilities and changes in your lifestyle as you become new parents.

How does it work?

Baby Makes 3 is run by maternal and child health services as part of new parents’ group programs. It is led by female and male facilitators trained by healthAbility.

The program invites all parents and babies to attend the curated sessions which run for two-hours every week, for three weeks. Throughout the sessions, new parents will share their experiences and challenges in a relaxing and informal setting to provoke a feeling of empathy and support. The sessions also provide the opportunity to socialise, form bonds and communicate with people who are experiencing similar situations as they navigate their way through parenthood. For many, especially parents who remain in the workforce, this is the first time they get to meet other new families in a group setting.

What do we talk about?

  • The transition to parenthood
  • Expectations of parents and carers
  • Who does what? The role of gender in parenting
  • Healthy relationships
  • Meaningful equality
  • Sex and intimacy
  • Dealing with conflict
  • Communication

Are you a professional organisation, interested in delivering the Baby Makes 3 program? Read More

Baby Makes 3

School Focused Youth Service

Support for young people

Our School Focused Youth Service works with young people who leave secondary school early or may be disengaged from their education to provide additional support to help them remain actively involved in their learning and achieve their goals.

Students may be disengaged from their secondary education for a variety of reasons including

  • Personal factors – physical or mental health issues, disability, run ins with the law, drug and alcohol issues, pregnancy or parenting responsibilities, caring responsibilities or learning difficulties
  • Family and community factors – social or economic hardship, homelessness, living in out-of-home care, family breakdown or family violence
  • School related factors – challenging relationships with teachers or other students which have a negative impact on experiences of learning

We work with local schools to support these students by actively engaging them with our broad range of health and wellbeing services.

School Focused Youth Service

Good Life Cancer Survivorship

Thrive and live well

With the help of The Victorian Cancer Survivorship Program, we have created a program to support people who’ve survived cancer, to thrive and live well with a cancer diagnosis.

How does it work?

We work in partnership with Eastern Health, North Eastern Melbourne Integrated Cancer Service and consumers, to provide facilitated access to community health services for people moving from acute treatments to post treatment and beyond. When the time is right a tailored plan is developed in discussion with the individual, based on their unique circumstance. A Care Coordinator discusses their needs, identifies any priority areas for support and designs a staged approach to care. At all times the person receiving care has the final say in their care plan and is at the centre of decision-making.

The aim is to improve the quality of life, physical fitness, wellbeing, mental health, mobility, functioning, and nutrition of people with a cancer diagnosis, and to reduce any fatigue and pain.

Good Life Cancer Survivorship

Needle and Syringe Program (CHOPER)

Protecting our community with safe disposal

Our Needle and Syringe program (NSP) provides safe disposal of used syringes for all members of the public. For people who inject drugs we offer a confidential service including free information, needles and syringes, disposal containers, swabs and condoms as part of our commitment to harm minimisation. The service is operated in a friendly, practical and non-judgemental manner.

Who would use this service?

  • You are administering prescribed medication via a syringe and require a place for safe disposal of sharps containers
  • You are someone who injects drugs and wishes to look after your health and reduce the potential harms associated with injecting
  • You are wanting to access free contraception, information and advice on sexual health
  • You are interested in your health and that of family and friends, and would like information and advice on topics such as the effects of drugs, treatment and support, and safer injecting
  • You are wanting to access a referral for free Naloxone, and information on overdose prevention and response

What we provide?

A confidential and anonymous service, providing free –

  • Needles, syringes, swabs and disposal containers
  • Safe sex items (eg: female and male condoms, dams and lubricant)
  • Safe disposal of used injecting equipment
  • Education or safer drug and general health
  • Referral to other services as requested, including to participating pharmacies for free Naloxone

Free packs are available at our NSP on ground floor will assist with any enquiries. Items such as filters and wheel filters are available at the Box Hill reception desk at cost price.

Concerned about overdose?
If responding to an overdose emergency, please call 000 immediately.

Naloxone medication is available free for anyone in the community at risk of opioid overdose and their carers. Naloxone nasal spray or injectable medication temporarily reverses overdose caused by drugs such as Heroin, Oxycodone, Fentanyl or Morphine.

For more information-

● Contact our daytime NSP staff (mobile 0430 524 749 business hours)
● Contact our evening service (mobile 0414 266 203, 7.30pm-11.00pm, every night of the year)
● Visit a List-Eastern-Region-Naloxone-Dispensing-Pharmacies
● See Australian Drug Foundation – Naloxone

Needle and Syringe Program (CHOPER)

CHOPER – Our evening service

Our Free confidential and anonymous Community Health Outreach Program Eastern Region (CHOPER) team operate 7.30pm to 11.00pm, 7 days a week every day of the year.

  • Call 0414 266 203 to leave a voicemail during the day, so we can meet you that same night
  • Otherwise, call us as early as possible from 7.30pm onwards
  • We cover Eastern Metro Melbourne, from the east of Camberwell to the west of Belgrave and Lilydale
  • We will deliver clean injecting equipment, collect used equipment for safe disposal and provide safe sex items
  • We can also provide information to help minimise harm and access to other health and community services

What if I have found discarded injecting equipment?
We can help to safely dispose of discarded injecting equipment found on private property. Call our Syringe Disposal service on 0430 524 749 and leave a message with a call back number so that collection can be arranged. For discarded injecting equipment found on public land phone your local Council during business hours to arrange collection.

For families, friends and carers
It can be stressful when someone you care for has a problem with alcohol or other drugs. At times, it can be hard to know what to do and how to navigate the health care system to access the support you need. There are many low cost, accessible treatment services for people using alcohol and other drugs and the people who care about them. See the following pages for more information:

Important: healthAbility does not offer any advice on safer injecting and sexual health, we only offer written information on safe use. Any queries are referred to Primary Needle Exchange services.

CHOPER – Our evening service

High Risk Accommodation Response COVID-19 (HRAR)

Supporting those vulnerable in our community

We are providing extra support in community during the COVID-19 pandemic and recovery. Implementing preparedness and prevention strategies in identified high risk accommodation settings in the cities of Whitehorse, Boorondara and Manningham.

What does the program involve?

  • Supporting community members in prevention and preparedness activities
  • Providing tailored and culturally responsible infection prevention, information and support
  • Distributing masks, hand sanitiser and support packs
  • Providing advice and support for people to participate in the COVID-19 vaccination program
  • Undertaking clinical assessments
  • Providing residents with access to services and supports
High Risk Accommodation Response COVID-19 (HRAR)

Get in touch

Contact our team on (03) 9430 9100 or make an online enquiry
healthAbility is by your side, supporting you to live your best life.