Support at Home delayed start

We welcome the recent announcement by the Minister for Aged Care and Seniors, Sam Rae MP to delay the start of the new Support at Home program from 1 July 2025 to 1 November 2025.

This allows service providers, like healthAbility, to better prepare for the changes and continue providing safe and quality care. This extra time will also allow our clients to better understand the changes and have informed conversations with their Care Partners to make decisions on client’s care needs.

We recently provided new pricing to our clients that was to be effective 1 July 2025. This is now effective 1 November 2025, in line with this decision. We will continue to monitor and adjust pricing in response to information we receive from the Australian Government and to account for indexation from July 1.

Our clients will continue to receive the same level of quality care throughout this time of change. We have been preparing as best we can, however this welcome news is necessary to deliver these once-in-a-generation reforms for all Australians.